Privacy Policy

Last Updated: March 18, 2017 (collectively, “” or “we” or “us”) thanks you, our users (“user(s)” or “you” or “your”) for visiting (“Website”), and reviewing this privacy policy (“Privacy Policy”). It is important to us that you understand what information we collect when you visit the Website and what we may do with that information. provides information and articles about the different types of addiction treatment and drug and alcohol rehabilitation services that are available for residents of Baltimore and the surrounding areas. The Website’s content includes information on different types of facilities that specialize in drug detox, and addiction treatment including inpatient programs and outpatient programs, and the latest news and statistics on drug abuse in Baltimore (collectively, the “Services”).

Acceptance of Terms

By using this Website, you agree to ’s Privacy Policy and Terms and Conditions. We reserve the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time. If this Privacy Policy changes in the future, we will let you know by posting the updated policy on our Website with the most recent modification date, shown above. Please check this page periodically for changes. If there are material changes in the way we will use or share personal information about you, we will provide notice of the revised Privacy Policy. Your continued use of the Website or our Services, following the posting of any revised Privacy Policy means you accept the amended Privacy Policy. may share your personal information with our parent, subsidiary and affiliate companies to provide the Services or relevant information connected to the Website, however, will not sell any information to third parties for their marketing efforts.

We value the trust you place in and we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.

Information We Collect From You

We receive and store any information you enter on our Website, banner advertisements, or give to us in any other way. Information that can identify you, including your first and last name, telephone number, date of birth, insurance information, postal and email address or other information that can be used to identify you when combined with other information, is personally identifiable information (collectively, “Personally Identifiable Information”). You can choose not to provide information to us, but in general some information about you is required in order to receive Services from, its parent, affiliate and subsidiary companies and/or its employees.

Information submitted via banner advertisements will be collected by us, however, all information provided in banner advertisements may be operated by third party websites. By providing this information to third party companies you are giving access and consenting to have these third party companies contact you about their services.

When We Will Ask For Personally Identifiable Information 

If you choose to enter your Personally Identifiable Information to receive contact from you may do so, you give us permission to collect and store your name, email address and other Personally Identifiable Information. We may also periodically obtain both Personally Identifiable Information and Non-Personally Identifiable Information about you from our business partners, contractors or other third parties. If you choose to send messages or emails to our Website, all Personally Identifiable Information sent via message or email will be collected and stored.

Information we gather from your use or visit, that doesn’t identify you personally, is considered “Non-Personally Identifiable Information,” such as your IP address, your operating system, your browser type and language, the date and time of your visit, as well as information about your ISP, referring URL, any search terms that led you to the Website, your geographic region, the type of content you view, etc. We may combine this automatically collected log information with other information we collect about you.

We may do this by assigning your computer one or more cookies which may collect information about how you use and the Services. We may also use standard Internet tools, such as web beacons, tags and scripts, which collect Non-Personally Identifiable Information and track your use of the Website. These technologies are used in analyzing trends, optimizing the Services we bring you, administering the Website, tracking users’ movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Cookies contain specific pieces of information on your computer hard drive, and can be set to store information during a visit or for a longer period of time. You are free to disable cookies at any time if your browser permits. However, by doing so, you may not be able to use the Services or certain features of the Website.

As a prospective client of our Services, filling in information on our Website, or contacting us through the number or email address provided on the Website, you may be required to provide additional information so we can deliver relevant information regarding our Services to you. This information may include contact information, such as name, phone number and/or email address, basic demographic information, and details to help us provide our Services to you. The information collected varies according to the needs of each user. We may also ask you for feedback about our Services, which is collected and stored to allow us to continually improve the Services we provide.

If you use our Services, you must provide information that allows us to perform our Services for you. This includes your contact information, demographic information, and any other details helpful for the provision of the Services.

Collection, use, disclosure and security of information collected by third parties are subject to the privacy policies of those third parties.

How Do We Use Your Information? may use the Personally Identifiable Information it gathers to contact the users for any follow up information that is necessary to provide or fulfill our Services, to improve your experience on our Website through analysis and communication, for other purposes described in this Privacy Policy, and for purposes disclosed to you when you provide the information.

To Facilitate Transactions. Users may receive emails, faxes, telephone calls and other communications from us to fulfill or facilitate the collection of information for to provide its Services to each user. Some communications the user cannot opt out of if they are necessary for the provision of the Services, unless the user decides to terminate the Services. By using the Services described on this Website, you agree that we may use your Personally Identifiable Information to contact you and deliver information to you related to those Services.

Analysis. In our ongoing effort to improve the Content and Services we offer, we continually analyze the information we receive to identify trends and patterns in our users’ behavior. Your Personally Identifiable Information, when used in such a manner, is aggregated with others to amass enough data for such analysis and becomes Non-Personally Identifiable Information.

Testimonials and Feedback. We sincerely appreciate the feedback we receive from our users. We, or one of our service providers, may use your contact information to ask for feedback. Your feedback, both positive and negative, is forwarded to the appropriate departments at so we can continue to monitor and improve the Services we provide. We may also share testimonials in our marketing literature and will display the name you use on our feedback questionnaire for purposes of displaying your feedback.

Customer Support.  We may communicate with you via e-mail, postal mail, telephone and/or other means of communication to answer your questions, provide you with feedback, to update you regarding the Website and provide you with customer support regarding the Website or its Services.

Enforcing Terms and Conditions. Users may receive communications from in order to ensure that users are complying with the Terms and Conditions, or to question users about potential breaches of the Terms and Conditions set forth on the Website.

Newsletters. We offer valuable Content through email newsletters for users. If you no longer wish to receive any newsletter, we encourage you to opt out of these communications by changing your notification preferences.

Other communications. We may send you email and other communications related to this Website, your use of our Services and/or the status of your account, which will be described to you at the time the information is collected.

How Do We Share Your Information With Others? 

Your Personally Identifiable Information is an important part of our business. As a result, we only disclose this information as described in this section. Our sharing of information to outside parties is described below. Information customers provide to a third party, by registering for a third party’s services, is not covered by this Privacy Policy.

Agents. From time to time, we may use the Services of third-party companies to help facilitate our business activities. These include billing Services, parent companies, affiliate or incentive program providers, customer service organizations, e-mail and postal mail brokers, and marketing service providers. These companies are subject to confidentiality agreements with us and are prohibited from using the information we provide for any reason except to perform the functions that we have outlined for them.

Business Associates. We may share your information with our business associates or affiliated companies concerning the Services, and to offer you products or services related to the Website or the contents contained therein.

Business Transitions. As we continue to develop our business, we may buy, sell, merge or partner with other companies. If that happens, we may acquire customer information. In such transactions, user information may be among the transferred assets. Similarly, if a portion or all of ’s assets are sold or transferred to a third-party, customer information (including your email address and other Personally Identifiable Information) would likely be one of the transferred business assets. You will receive notice of any change in uses of your Personally Identifiable Information, and choices you may have regarding your Personally Identifiable Information.

Law Enforcement and Legal Process. We may report to law enforcement agencies any activities that we believe to be unlawful. We may also report any activities that we believe may aid a law enforcement investigation into unlawful and illicit activity.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary, in our sole judgment, to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms and Conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to users’ support requests, or (v) protect the rights, property or safety, of , its parent, subsidiary and affiliate companies, the public, or other users. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Sharing Your Information as Permitted by Law. We may share your information with others as required or permitted by law. This may include sharing your information with government entities or third-parties in response to subpoenas, court orders, bankruptcy proceedings, or other legal process. We may also share your information if we believe it is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine might be brought against us.

Third Party Websites 

The Website may contain links to access other websites. Third party websites, even if linked from the Website, are not operated under this Privacy Policy. We recommend reading the privacy policies of these third party websites before navigating, posting or submitting any of your Personally Identifiable Information.

How We Secure Personal Information

We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed to individuals who should not have access to such information. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, and we cannot promise that your information will be secure in all circumstances.

Separation of Information.  Only authorized employees are permitted to access Personally Identifiable Information, and they may do so only for certain permitted business functions.

Data Retention. We will retain your information to continue to offer you our Services. Please contact

us if you wish to cancel or request that we no longer use your information this way. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Although we take adequate steps and measures to secure your information, we do not promise that any information given to us is completely secure. Users should also take care with how they handle and disclose their information and should avoiding sending private information through unsecure email.

No Guarantees or Promises

Although we take adequate steps and measures to secure your information, we do not guarantee or promise and you should not expect, that any information given to us is completely secure. You should also take care with how you handle and disclose your information and should avoid sending private information through unsecure email.


We do not knowingly collect Personal Identifiable Information from anyone under the age of 13. If it is discovered that we have collected Personally Identifiable Information from someone under 13 we will delete that information immediately.

Legal Disclaimer

Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other Personally Identifiable Information will be safe from external sources. Therefore, although we use standard practices to protect your privacy, we do not promise, and you should not expect, that your Personally Identifiable Information or private communications will always remain private from unauthorized access.

Accordingly, we disclaim liability for any theft, loss, or interception of, or any unauthorized access or damage to, any data or communications RELATED TO THE SERVICES. By using our Website, you acknowledge that you understand and agree to assume these risks.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and states tough penalties for violations. may collect your email address in order to:

·         Send information;

·         Respond to inquiries, other requests or questions;

·         com may also send you additional information related to the Services; and

·         Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

·         To be in accordance with CAN-SPAM we agree to the following:

·         Not to use any false or misleading subjects or email addresses;

·         Identify the message as an advertisement in some reasonable way;

·         Include the physical address of our business or Website headquarters;

·         Monitor third party email marketing services for compliance, if one is used;

·         Honor opt-out/unsubscribe requests quickly; and

·         Allow users to unsubscribe by using the link at the bottom of each email.

Amendments To This Privacy Policy

This Privacy Policy is subject to change. We will prominently post a notice on the Website when there are material changes in the way we treat Personally Identifiable Information. You should periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it, and with whom we share it.

Users From Outside The United States

This Privacy Policy is intended to cover collection of information from users within the United States. If you are visiting the Website from outside the United States, please be aware that your information may be transferred, stored and processed in the United States. The data protection and other laws of the United States may not be as comprehensive as your country. By using our Services and the Website, you understand that your information may be transferred to our facilities and those third parties with whom we share information as described in this Privacy Policy.

Your California Privacy Rights

Response to Do Not Track Signals. Your web browser may transmit a “Do Not Track” (“DNT”) signal to and other websites. Because of differences in web browsers’ default settings and the manner in which browsers incorporate DNT signals, it is sometimes unclear to site operators whether site visitors have selected the DNT setting themselves, or whether they are aware that they have a choice in determining the setting. does not currently respond to DNT signals because Google Analytics and some social media platforms used by do not respond to DNT signals. If you would like to enable or disable DNT signals, please use the link provided here for instructions on how to enable or disable DNT, however, be aware that certain websites and web-browsers will not respect these requests.

Information Requests. California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of Personally Identifiable Information to third parties for their direct marketing purposes. To make such a request, please contact us at the address provided below in the “Contact Us” section.

Contact Us

If you have any questions regarding this Privacy Policy or information that you have submitted to us or if you would like to do any of the following:

if your child under 13 has sent us Personal Identifiable Information, we will delete that personal information from our files; or ask that we not send you mailings or otherwise contact you; or

report any violation of this Privacy Policy; or you can contact us given the information below.


Email Questions about this Privacy Policy: